Mediation is a dynamic, structured, interactive process where an impartial third party assists disputing parties in resolving conflict through the use of specialized communication and negotiation techniques.

All participants in mediation are encouraged to actively participate in the process. Mediation is a “party-centered” process in that it is focused primarily upon the needs, rights, and interests of the parties. The mediator uses a wide variety of techniques to guide the process in a constructive direction and to help the parties find their optimal solution.

Mediation, as used in law, is a form of alternative dispute resolution resolving disputes between two or more parties with concrete effects. Typically, a mediator from the Consumer Law Centre assists the parties to negotiate a settlement. Disputants may mediate disputes in a variety of domains, such as consumer, commercial, legal, diplomatic, workplace, community and family matters. The Consumer Law Centre employs fully qualified mediators who are fully trained to offer impartial mediation services across all such domains.

Please use the contact form below to give us a brief description of your dispute and one of our team will be in touch to discuss how we may be of service to provide impartial mediation services.

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Creative Works,

Blackhorse Lane,

Walthamstow E17 6DS

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The Consumer Law Centre 
+07588 400 802
Mon - Fri, 8:00-17:00

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